Privacy Policy
This Privacy Policy explains how Nex Solar LLC operates the Sterling Intelligence solar information program and handles personal information collected through our solar information page, forms, first-party solar advertisements, text messages, and related communications.
Who operates this service
Sterling Intelligence is the customer-facing name of a solar information program operated by Nex Solar LLC. References to “Sterling Intelligence,” “we,” “us,” or “our” in this policy mean Nex Solar LLC in connection with this program.
Information we collect
- Contact details such as name, email address, mobile phone number, and mailing or service address.
- Information you provide about your home, property, electricity use, solar interests, or request.
- Form and advertisement source information, pages visited, and basic device or browser data.
- Communication records, including messages, call or email history, preferences, and requests.
- Consent records, including the disclosure shown, whether the optional SMS box was checked, and associated date, time, source page, and submission details.
How we use information
- To respond to your solar information request and provide requested follow-up.
- To send marketing text messages only when you have separately opted in.
- To provide customer service, maintain preferences, and honor opt-out requests.
- To secure, troubleshoot, measure, and improve the program.
- To maintain compliance records and meet legal or regulatory obligations.
Text messaging
SMS consent is optional and is not a condition of purchase. If you check the separate SMS consent box, you agree to receive recurring marketing texts from Sterling Intelligence about solar products, potential savings, promotions, and follow-up to your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Opting out of SMS does not prevent you from requesting solar information through other available channels.
When information may be disclosed
We may disclose information to service providers that support form hosting, communications, data security, analytics, and program operations, subject to appropriate limitations. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not authorize service providers to use SMS consent data for their own marketing.
Cookies and technical data
Our pages and service providers may use cookies, pixels, logs, and similar technologies for security, functionality, attribution, and performance measurement. Browser settings may allow you to limit some cookies.
Retention and security
We retain information for as long as reasonably necessary for the purposes described above, including to document consent and opt-out requests, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Your choices and rights
You may ask to access, correct, or delete personal information, subject to applicable law and necessary compliance records. You may withdraw SMS consent at any time by replying STOP. You may also contact us using the information below.
Children
This program is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this program.
Changes to this policy
We may update this policy as the program or applicable requirements change. The date above identifies the latest version.
Contact us
Nex Solar LLC — Sterling Intelligence Solar Information Program
7671 West Courtney Campbell Causeway, Tampa, FL 33607
Email: [email protected]